Privacy Policy
1. Identity of Il Sole Lago Maggiore
If there are any questions regarding this Privacy Policy you can contact Il Sole Lago Maggiore using the details below:
Il Sole Lago Maggiore
Via Mazzini 38
21010 Castelveccana VA
ITALY
info@ilsolelagomaggiore.it
2. What information do we collect?
You may visit our site anonymously although cookies are used to identify your session.
2.1. Contact form data
If you choose to use the inquiry form on our website, basic contact details are collected such as the email , name of the contact person and phone number (optional).
2.2. Account data / Booking Data
When you register for an account or set a booking , we collect and store your first name, last name, e-mail adress, phone number and country of origin, in order to manage the service and release a receipt after payment.
We do not collect or store your credit card information. All payments are collected using PayPal or Stripe payment processing systems, therefore we also store PayPal or Stripe transaction ID.
3. What do we use your information for?
Any of the information we collect may be used for one or more of the following purposes:
- To answer your inquiry;
- To manage your booking;
- To release a receipt after payment
- To contact you regarding our services;
- To identify you as a contracting party;
- To enable CookieScript to issue valid invoices and to process transactions;
- To enable secure login for you in the Service;
- To enable automated subscription handling;
- To provide you with automatically generated information on the End User clicks on the Pop-up buttons.
4. Legal basis
4.1. EU General Data Protection Regulation (GDPR)
The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, cf. GDPR art. 6(1)(a)-(b).
If you are a resident of the EEA, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing info@ilsolelagomaggiore.it. Additionally, you can delete your account information by clicking the “Delete profile” button in your account > Profile section.
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing info@ilsollagomaggiore.it.
- Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
4.2. Children’s Online Privacy Protection Act Compliance
Il Sole Lago Maggiore is in compliance with the requirements of GDPR 2018. We will not intentionally collect any information from anyone under 13 years of age. Our website and services are directed at people who are at least 13 years old or older.
5. How do we protect your information?
Il Sole Lago Maggiore does not store any personally identifiable information about you online or using cloud storage unless those organizations comply with GDPR.
5.1. Confidentiality
All data is protected by password access. We do not request or keep financial information such as your bank account details. All personnel and subcontractors are required to sign a confidentiality agreement if full confidentiality is not part of the main agreement between the parties.
5.2. Transparency
Il Sole Lago Maggiore will keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured, and used.
5.3. Monitoring
Il Sole Lago Maggiore uses different internal and external monitoring tools to ensure high system performance and availability.
5.4. Personal Data breach notification
In the event that your data is compromised, Il Sole Lago Maggiore will notify you and the ICO within 72 hours by email with information about the extent of the breach, affected data, any impact on the Service, and our action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.
“Personal Data Breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed in connection with the provision of the service.
6. How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
- Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
- Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
- Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
Strictly Necessary
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| PHPSESSID | ilsolelagomaggiore.it | / | First-party | Session | Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. |
| WP_SESSION_COOKIE | ilsolelagomaggiore.it | / | First-party | 30 minutes | This cookie is used to maintain a user session on the website, ensuring that a visit to the site is seen as a single session by the user for various purposes such as maintaining items in a shopping basket or staying logged in to a user account. It is essential for the functionality and performance of the website, enabling a seamless user experience. |
Performance
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| sbjs_current_add | .ilsolelagomaggiore.it | / | First-party | Session | This cookie is used to store information about the current visit to distinguish between users and sessions. It typically includes details such as source of traffic, campaign data, and user behavior to help in tracking and analyzing the effectiveness of marketing campaigns. |
| sbjs_current | .ilsolelagomaggiore.it | / | First-party | Session | This cookie is used to track users’ activities and interactions across the website to facilitate better analysis and understanding of traffic sources and user behavior. |
| sbjs_first | .ilsolelagomaggiore.it | / | First-party | Session | This cookie is used to store information about the user’s first session on the website. It tracks details such as the source from which the user came, the path they took, which search engine and keyword were used, and their location at the time of the first visit. This information is used to analyze and improve the website’s performance by understanding user behavior. |
| sbjs_session | .ilsolelagomaggiore.it | / | First-party | 30 minutes | This cookie is used to track user activity and sessions to improve the performance and usability of the website, helping to understand how visitors interact with the website. |
| tk_or | .ilsolelagomaggiore.it | / | First-party | 1 year 1 month | This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack |
| tk_r3d | .ilsolelagomaggiore.it | / | First-party | 3 days | The cookie is installed by JetPack. Used for the internal metrics fo user activities to improve user experience |
| tk_lr | .ilsolelagomaggiore.it | / | First-party | 1 year | Collection of internal metrics for user activity, used to improve user experience |
| sbjs_migrations | .ilsolelagomaggiore.it | / | First-party | Session | This cookie is used to track user interactions and migration between different pages or sections of the website to improve user experience and website performance analytics. |
| sbjs_first_add | .ilsolelagomaggiore.it | / | First-party | Session | This cookie is used to store details about the user’s first visit to the website, including timestamp, referring site, and source of the traffic, to assess the effectiveness of marketing campaigns and website sources. |
| sbjs_udata | .ilsolelagomaggiore.it | / | First-party | Session | This cookie is used to store user-specific data to help monitor and analyze the effectiveness of the advertising campaigns and optimize the user experience on the website. |
7. Do we disclose any information to outside parties?
CookieScript does not sell, trade, or otherwise transfer to outside parties any personally identifiable information.
This does not include trusted third parties or subcontractors who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
7.1. Subcontractors/trusted third parties
The subcontractors of Il Sole Lago Maggiore are:
- PayPal Pte. Ltd.
- Stripe Payments Europe Ltd.
All companies have implemented all necessary standards to comply with GDPR.
7.2. Legally required disclosure
Il Sole Lago Maggiore will not disclose the customer’s data to law enforcement except when instructed by you or where it is required by law. When governments make a lawful demand for customer data, we strive to limit the disclosure. Il Sole Lago Maggiore will only release specific data mandated by the relevant legal demand.
If compelled to disclose your data, Il Sole Lago Maggiore will promptly notify you and provide a copy of the demand unless legally prohibited from doing so.
8. Third-party services
You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.
9. Where do we store the information?
No stored data will be transferred, backed up, and/or recovered by Il Sole Lago Maggiore outside of the European Union. Il Sole Lago Maggiore also requires its subcontractors and subprocessors to either store data in the European Union, or to adhere to the EU-US Privacy Shield.
9.1. Personal data location
All data and databases are stored on Host.it servers in Turin. Databases and files are continuously backed up to enable restoration to any point in time within a retention period of 30 days. Backups are stored on file storage at the same geographical location as the database.
10. Data access
If you are a registered user, you may access information associated with your Account by logging into our Services. You may at any time obtain confirmation from Il Sole Lago Maggiore as to whether or not personal data concerning you is being processed. On your Account Page, you can at any time export a data copy, which you may transmit to another controller of the data.
11. Request for rectification, restriction, or erasure of the personal data
11.1. Rectification
You may at any time obtain rectification of inaccurate personal data about you.
11.2. Restriction of processing personal data
You may at any time request Il Sole Lago Maggiore to restrict the processing of personal data when one of the following applies:
- if you contest the accuracy of the personal data, for a period enabling Il Sole Lago Maggiore to verify the accuracy of the personal data;
- if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; or
- if Il Sole Lago Maggiore no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise, or defense of legal claims.
11.3. Erasure
You may without undue delay request the erasure of personal data concerning you, and Il Sole Lago Maggiore shall erase the personal data without undue delay when one of the following applies:
- if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
- if you withdraw your consent on which the processing is based, and where there is no other legal ground for the processing;
- if the personal data have been unlawfully processed; or
- if the personal data have to be erased for compliance with a legal obligation in EU or national law.
You can also remove your account data yourself on the Account Page. If you have any Membership data associated with your account, it will not be removed automatically when deleting Account data by you.
12. Data retention
12.1. Data retention policy
End-User Data and Account data will be erased immediately when you delete profile in the Service account settings or request your data to be deleted.
12.2. Data retention for compliance with legal requirements
You cannot require Il Sole Lago Maggiore to change any of the default retention periods, except for the reasons linked to compliance with specific laws and regulations.
13. Your consent
By using our site and/or our Service, you consent to this Privacy Policy.
By using our Service, you consent to the Terms of Service.
14. Changes to our Privacy Policy
This Privacy Policy may be modified from time to time, so please review it frequently. If we materially change the ways in which we use or share personal information previously collected from you through our Service, we will notify you through our Service.
Changes to Privacy Policy will appear on this page, and the Privacy Policy modification date will be updated (the date at the top of this page).
15. Complaint
You may at any time lodge a complaint with a supervisory authority regarding Il Sole Lago Maggiore collection and processing of your personal data with the State Data Protection Inspectorate https://www.ada.lt. You may contact our DPO regarding all issues relating to the Company’s processing of your personal data and the exercise of your data protection rights by sending an e-mail to the address: info@ilsolelagomaggiore.it